FAQ
Frequently Asked Questions (FAQ)
1. How do I place an order?
Placing an order with Look-Fire.com is simple. Just browse through our collection, select the items you love, choose your size, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
2. What payment methods do you accept?
We accept major credit and debit cards, as well as PayPal, for secure and convenient transactions.
3. Do you offer international shipping?
No, currently we only ship to addresses within the continental U.S.
4. How long does shipping take?
Shipping times vary depending on your location. We strive to give you low prices and process and ship orders as quickly as possible. Some products do come from overseas so please allow two to four weeks for delivery.
5. What is your return policy?
We want you to love your purchase! If you're not satisfied with your order, you can initiate a return within 30 days of receiving your items. Please refer to our Return Policy for more details.
6. Are your products true to size?
We provide detailed size charts for each product to help you find the perfect fit. Be sure to check the sizing information provided on the product page from each vendor before making your selection. International size charts are different than U.S. size charts.
7. How can I contact customer support?
Our customer support team is here to assist you. You can reach out to us through the Contact Us page on our website or send an email to Look.Fire.Store@gmail.com. We'll get back to you as soon as possible.
8. How do I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier's website.
9. Can I change or cancel my order after it's placed?
We aim to process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request.
If you have any more questions, feel free to reach out to us. We're here to provide you with the best shopping experience at Look Fire.
Turn Your Fire into an Inferno
1. How do I place an order?
Placing an order with Look-Fire.com is simple. Just browse through our collection, select the items you love, choose your size, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
2. What payment methods do you accept?
We accept major credit and debit cards, as well as PayPal, for secure and convenient transactions.
3. Do you offer international shipping?
No, currently we only ship to addresses within the continental U.S.
4. How long does shipping take?
Shipping times vary depending on your location. We strive to give you low prices and process and ship orders as quickly as possible. Some products do come from overseas so please allow two to four weeks for delivery.
5. What is your return policy?
We want you to love your purchase! If you're not satisfied with your order, you can initiate a return within 30 days of receiving your items. Please refer to our Return Policy for more details.
6. Are your products true to size?
We provide detailed size charts for each product to help you find the perfect fit. Be sure to check the sizing information provided on the product page from each vendor before making your selection. International size charts are different than U.S. size charts.
7. How can I contact customer support?
Our customer support team is here to assist you. You can reach out to us through the Contact Us page on our website or send an email to Look.Fire.Store@gmail.com. We'll get back to you as soon as possible.
8. How do I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier's website.
9. Can I change or cancel my order after it's placed?
We aim to process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request.
If you have any more questions, feel free to reach out to us. We're here to provide you with the best shopping experience at Look Fire.
Turn Your Fire into an Inferno